Q: How many editions does NewPlay4 have now?

A: There are altogether 4 editions according to different usage and authorization. They are listed as follows: NewPlay 4 Audio (Standard Edition) NewPlay 4 Audio (Full Edition) NewPlay 4 All-in-One (Standard Edition) NewPlay 4 All-in-One (Full Edition)

Q: Is NewPlay 4 free?

A:The previous edition of NewPlay 4 is free such as NewPlay 3.51. Since 4.00, two editions of NewPlay 4 Audio are free while two of NewPlay 4 All-in-One are shared softwares with 30 days of free test.

Q: Are there any differences between NewPlay 4 Audio and NewPlay 4 All-in-One?

A: The core of the two are the same. NewPlay All-in-One is an edition with complete functions, supporting practically all media formats. While NewPlay 4 Audio is an edition with limited functions , supporting only audio files. Though video files can also be played on NewPlay 4 Audio, the video signals cannot be exported. If you only want to listen to music, free NewPlay 4 Audio is your best choice. But if you want to enjoy complete audio and video files, NewPlay 4 All-in-One is recommended.

Q: What is the difference between standard edition and full edition?

A: The only difference is the number of codecs. Particularly, The newest RM/RA Codec is included by Full Edition. Considering file's size, RM/RA Codec is not included by Standard Edition. If you are broad band user, full edition is recommended. Because it incorporates the codecs of most mainstream softwares and best displays the distinguished features of NewPlay 4. If your logging spead is slow, you can use standard edition. Though with limited codecs, it deals with 90% of the ordinary softwares. Besides, you can still update it into All-in-One when needed in the future.

Q: I am using NewPlay 4 Audio, how can I update it into All-in-One?

A: If you installed NewPlay 4 Audio fewer than 30 days ago, you can install NewPlay 4 All-in-One directly for updating. You can use the NewPlay All-in-One in the remaining days free. Another easier way. You can buy the License online and register it. Your NewPlay 4 Audio will turn into complete All-in-One edition.

Q: Can I still use NewPlay 4 All-in-One after the free test period?

A: You can use it but the All-in-One edition will automatically turn into free NewPlay 4 Audio edition.

Q: Why my NewPlay 4 All-in-One has only audio signals when playing movies? It used to have pictures.

A: Because your NewPlay 4 All-in-One edition has surpassed 30 day free test period. You can buy license online and register it . Therefore you can enjoy complete functions of All-in-One.

Q: What can I get after registration?

A: Fisrt ,you become the legal registered user and can use NewPlay 4 forever without any limits. Second, you can have our technology support. Better service than non registered user. We promise email answer to your questions. Meanwhile, you can always enjoy our latest edition of NewPlay 4. Once registered, always free. As registered user, you can also buy other softwares of our company with discounts.

Q: I want to register. How?

A: If you have tested NewPlay 4 and want to register, you can type in the register code and finish the registration process. Your purchase will not only enable you to enjoy our service but also encourages us to develop more and better softwares. Thanks for your cooperation. There fore the only way to get registered code is to get authorization, that is to buy the license from the author.

Q: Which license shall I buy?

A: Now there are altogether 3. First: Personal License, for personal use. With only limited license fee. Offer your Install Code while purchase. The Personal License only enables you install and use NewPlay 4 on only one computer. Considering the upgrade of computer's hardware, users who buy the Personal License can change Install Code at most 5 times every year. Not for commercial use. You are not allowed to give out the code. Second: Family License, for family use. With only limited license fee. Offer your Install Code while purchase. The Family License only enables you install and use NewPlay 4 on only several computers in your family. Considering the upgrade of computer's hardware and several computers with one person, users who buy the Family License can change Install Code at most 10 times every year. Not for commercial use. You are not allowed to give out the code. Third: special authorization. You can contact the author for special authorization, which depends on specific conditions. Whatever license you have bought, you have only bought the use authorization.

Q: I want to buy Family License, how can I get Install Code?

A: Choose main menu "Help" and select "Register Now". You will see the Install Code of your computer. Each computer has different Install Code.

Q: Every time I play multimedia files, there are records in the history. It is annoying to delete them manually, any better methods?

A: Select "Configuration" and choose "Clean History on Exit NewPlay". Then the records will be deleted authomatically. Another way. Select "Configuration" and set the "Num. of Recent Files on History" as 0. No record will be saved. Of course, you can no longer use history menu.

Q: How can I close one language when playing bi-language movies?

A: Use "Control" -> "Only Left Channel" or "Only Right Channel". The same way in Karaoke.

Q: Why my NewPlay doesn't play files according to order in play list?

A: Delete "Setup" -> "Shuffle".

Q: Is there any simple way to change between full screen and window mode?

A: Left click the max button then change to the full screen. Left click it than return to window mode.

Q: How can I report the bug?

A: Choose "Help" -> "Feed Back" -> "Bug Report" or write directly to whua@sh163.net . Please specify: The URL of your file or its type, name and address. Your operation system, edition number and system language. The Direct X in use. Your computer hardware. Such as Sound Card,Display Card,Mainboard, CPU and CD-ROM Driver. The edition of your NewPlay, which is specified in the "About" window. How does Register say when the bug appears? The description of the bug. Does it reappear and how?

Q: Why does the drop window disappear? How can I display it?

A: You can choose "Configuration" and select "View Drop Basket".